RoomReady Support Services

Support Services

  • Located in key strategic areas to cover your remote and on-site needs – our Normal, IL headquarters with satellite offices in Oregon and, coming soon, New York.
  • Incident ticketing system that allows for full tracking, dispatching, billing, and resolution.
  • Visibility to your reported incidents through our client online portal.

Equipment Depots

  • Three equipment depots in the US –┬áNormal, IL, Beaverton, OR, and lower Manhattan, NY.
  • Carry specific hardware items related to installs in that local area along with day-to-day miscellaneous items.
  • Can partner with you to make sure you have spares for a specific location.

Knowledgeable Support Team

  • Vast knowledge in AV principles like audio tuning, video hardware, video conferencing, and control system troubleshooting.
  • Network engineers.
  • Cisco certified personnel in unified communications and video telepresence.

Our Happy Clients